How long does it take before I receive my order?
For different area's of the world we have different delivery times.
Benelux: 2 - 5 working days
Rest of Europe: 5 - 7 working days
World: 7 - 10 working days*
If your order hasn't arrived and you want the current status, please contact us trough the contactpage or call to +31(0)33 7676 110 (option 1). To get a quick answer, please hold your ordernumber within reach.
* Outside of the European Union it can take longer because of the Costums service in your country.
I have received my order, but there is something wrong.
Please contact our sales department. They will help you with your problem and find a good solution for both of us!
Can I return my order?
Yes. Please contact our sales department.
I have not received my order
Please contact our sales department. They will check where the order is or what has gone wrong.
I want to cancel my order
Please contact our sales department. They can check if the order is still at the warehouse or that it has been already shipped. If it is already shipped you can return the order and get a refund.